INSIDE SALES REPRESENTATIVE – San Jose, CA
Job Description: Inside Sales Representative
We are looking for a team player with passion, a competitive spirit and an outgoing personality who is willing to work hard and grow. This position will receive inbound inquiries from potential or current customers via phone and email. The successful candidate will be able to work with a sense of urgency, be customer focused and boost order profitability by upselling and recognizing opportunities to cross-sell. Clear and professional communication is essential to the success of this role.
Position Details:
Daily responsibilities include quote generation, quote follow-up, order entry, coordinating orders with other departments, responding to customer service requests, answering incoming calls, answering e-mail requests and reporting opportunities. All requests must be handled in a timely and professional manner.
Desired Skills & Experience:
- Excellent written and verbal communication skills
- Maturity and ambition required
- Detail oriented and discipline required
- Self-motivated and strong desire to learn and grow
Other Duties & Skills:
- Sales & Customer Service
- Business to business sales experience is desirable
- Prioritize requests and respond to all customer inquiries in a timely manner
- Ability to answer customers’ questions about pricing, discounts and the use of coupon codes
- Technical Expertise
- Experience in the electrical industry is desirable but not required
- Collaborate with our technical resource team in order to provide a complete and comprehensive quote to the customer
- Computer literacy
- Proficiency in MS Office (Word, Excel, Outlook and Power Point)
- Internet use
- Experience with CRM software is desirable
Company Description
RESA Power Solutions is the market leader in life extension solutions for power transmission and distribution equipment. RESA is comprised of business units specializing in the operations, engineering and safety applications for the power transmission, distribution and circuit protection markets. With immediate access to new or obsolete and hard-to-find or refurbished inventory, fast turnaround, emergency response, engineering services and NETA certified testing and maintenance; RESA supports customers in industrial markets, municipalities, higher education, data centers, utilities and contractors across the country. With locations throughout the United States, RESA Power Solutions is implementing an aggressive growth strategy by expanding its geographic footprint, product and service offerings and overall organization.
Additional Information
Type: Full-time
Experience: Entry Level- Sales or customer service experience preferred
Education: Bachelor’s Degree – preferred or equivalent experience
Functions: Sales
Location: Available Region
Travel: 0%
Industries: Light Manufacturing / Distribution / Warehouse and Logistics
Relocation: No relocation provided
Physical Demands: The employee in this position will be required to regularly sit at a desk, occasionally move about the facility, use hands and fingers, handle or feel, occasionally reach with hands and arms, and talk or hear.
Send us an email to: [email protected]
RESA Power Solutions is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.